Computer Support at Yale

For campus computer support, there are the following options:

  • Contact the ITS Help Desk for 24/7 support at 203-432-9000, or online chat with someone at helpme.yale.edu.
  • Put in an appointment request for in-person or remote help at dsprequests.yale.edu. 72-hours advance notice is preferred.
  • Visit one of the ITS Help Walk-In Centers for software/hardware support on personal computers as well as Yale computers.

Who do I contact if I need technical help in the classroom?

For computer and equipment issues in the classroom, faculty should contact Classroom Support at 203-432-2650 or classroom.support@yale.edu. Classroom Support can be contacted in advance of class meeting time to assist with set-up, or during class if there is a problem.  

How do I find a classroom with specific media capabilities?

To search for a classroom with specific A/V needs, visit the Media Services Classroom search page at:
https://classrooms.yale.edu/classrooms
You can look up classrooms by task, specific A/V needs, or by building.