For campus computer support, there are the following options:
- Contact the ITS Help Desk for 24/7 support at 203-432-9000, or online chat with someone at helpme.yale.edu.
- Put in an appointment request for in-person or remote help at dsprequests.yale.edu. 72-hours advance notice is preferred.
- Visit one of the ITS Help Walk-In Centers for software/hardware support on personal computers as well as Yale computers.
Who do I contact if I need technical help in the classroom?
For computer and equipment issues in the classroom, faculty should contact Classroom Support at 203-432-2650 or email@example.com. Classroom Support can be contacted in advance of class meeting time to assist with set-up, or during class if there is a problem.
How do I find a classroom with specific media capabilities?
To search for a classroom with specific A/V needs, visit the Media Services Classroom search page at:
You can look up classrooms by task, specific A/V needs, or by building.